We recently released a new feature to our scheduling software that allows you to define arrival windows for your appointments. Arrival windows allow you to provide your customer with a range of time in which you plan to arrive.
You can use arrival windows in one of two ways.
1. Automatic arrival Windows
You can create a set of non-overlapping arrival windows that fieldwork will automatically set for you based on the start time of your appointment. This is a really great way to manage this if you work in simple time blocks such as 8-12pm and 12:00pm-5pm. There is nothing more for you to do. Fieldwork will just handle it for you including adjust the arrival window for appointments that get moved on the calendar.
2. Manual arrival windows.
If you want to manage the arrival window manually for each appointment, you can simply choose the arrival window that you want for each appointment.
The arrival windows are also included on the appointment reminder email notifications. So, once they are setup you customers will begin receiving the additional information right away.
We hope you like it. If you have any questions about the new feature feel free contact us.