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Pest Control Software

Live, Real-Time…

Hey there, Last weekend we made one of the most significant improvements to our backend systems since we launched 3 years ago… Starting today, you will see the first of our “Real-Time” features. By real-time, we mean that you will see changes reflected on your screen without having to refresh the page. The first phase to…

Realize the value of Fieldwork’s Customer Portal

Fieldwork: Feature Friday July 31, 2015 Realize the value of your Fieldwork Customer Portal. The Fieldwork Customer Portal is more than a way to communicate service reports & invoices, it is a vital element of your customer’s experience. Each year, consumers increasingly prefer to complete transactions in a self-service environment via the internet. Allowing your…

Fieldwork's July Updates

Fieldwork: Feature Friday July 24, 2015 Dashboard Update: Total Sales + Total Revenue are now displayed Customers Update: Create your own Customer Types in your Account Settings or when you add a new customer Scheduling Update: Block Out Personal Time or Vacation Days on the Calendar by clicking the dropdown menu to the right of…

The benefits of Fieldwork's Mobile App in offline mode.

Fieldwork: Feature Friday July 17, 2015 Working in Offline Mode in the Fieldwork Mobile App Turn-on Offline Mode in your Fieldwork Mobile App Settings to work faster or when working in areas without strong internet connections. For techs that are barcode scanning hundreds of devices, working in offline mode will cut your service time by…

New Feature: Arrival Windows

We recently released a new feature to our scheduling software that allows you to define arrival windows for your appointments. Arrival windows allow you to provide your customer with a range of time in which you plan to arrive. You can use arrival windows in one of two ways. 1. Automatic arrival Windows You can…

Address Auto-complete and Verification

Data entry is a time consuming task. We recently added address auto-complete and verification to simplify adding and editing customer records. This will significantly increase data entry speed and the accuracy of your data. It will also improve geocoding results for mapping. This is available today in all Business level plans. As always we’d love…

Manage Traps & Devices for Commercial Accounts

A critical piece of many commercial pest management service offerings is the ability to provide customers with insights on trap activity. Being able to provide these details is not only critical, but as of January 2014 it is a requirement of AIB for commercial food facilities. Fieldwork makes this task very easy. Barcode scanning and…