Field Service Management Blog

Welcome to our Field Service Management Blog. Stay up-to-date with frequently posted topics about FSM Software updates, news, marketing strategies and tips for small businesses to help you operate and organize your field service company.

Realize the Value of Fieldwork’s Customer Portal

By Erin / July 31, 2015

The Fieldwork Customer Portal is more than a way to communicate service reports & invoices, it is a vital element of your customer’s experience. Each year, consumers increasingly prefer to…

Fieldwork’s July Updates

By Erin / July 24, 2015

Dashboard Update: Total Sales + Total Revenue are now displayed. Customers Update: Create your own Customer Types in your Account Settings or when you add a new customer. Scheduling Update:…

Managing Inactive Customers

By Erin / July 10, 2015

We recently updated how your inactive customers are managed in the system.  Previously, when you marked a customer as Inactive, their information moved to the Inactive Customer List, but their…

Fieldwork Mobile App Editing

By Erin / June 12, 2015

Need to edit, change, or delete an entry on Work Orders in the Fieldwork Mobile App? Review the Mobile App Editing video to learn how. A few more tips to help you…

Sales and Technician Commissions

By Erin / May 22, 2015

Make calculating commissions a cinch when you enable Sales and Technician Commissions in your Fieldwork account.  Fieldwork’s commission feature allows you to apply commissions at the individual work-order level, recurring/group level, or to…